The Moss HR Minute
The Moss HR Minute brings real conversations about building and managing teams to you — one Moss Minute at a time!
Hosted by Nicole Moss, this podcast features entrepreneurs and subject matter experts from Austin, Dallas, Houston, San Antonio, Phoenix, and beyond. What started as local conversations in Easton Park has evolved alongside Moss Consulting into a broader discussion focused on the people side of business.
Each episode is fast, focused, and practical. Industry leaders answer five timely questions in one Moss Minute, sharing real-world insight on leadership, culture, compliance, growth, and the challenges business owners are navigating right now.
Same energy. Same solutions-focused approach. Expanded reach.
Whether you’re a founder, operator, or business leader, The Moss HR Minute is your place for clear perspective, actionable ideas, and conversations that get straight to the point — with no fluff.
Tune in, subscribe, and build better teams one Moss Minute at a time 🎧✨
The Moss HR Minute
Solving Your People Problems & The Employee Lifecycle with Liz Rachal
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In this episode of The Moss HR Minute, Nicole Moss, Co-Founder of Moss Consulting HR Services, sits down with Liz Rachal, Director of Sales & Partnerships at Turning the Corner HR. Liz shares her front-line experience working with business owners who realize their people strategy is breaking down but cannot pinpoint exactly why.
The conversation centers on the critical alignment between leadership and middle management, which Liz identifies as the root cause of 80% of workplace people problems. Liz explains how a lack of clarity regarding the "why" behind company goals leads to managers "chasing their tails" and losing high-level productivity. They also discuss the unique challenges founders face as they scale beyond 20 employees—the inflection point where interpersonal relationships become significantly more complex.
Key topics discussed in this episode include:
- The Cost of Misalignment: How a lack of shared vision between upper and middle management drains business results and discourages leaders.
- Misdiagnosing HR Problems: Why owners often mistake management or onboarding failures for hiring issues and how to use gap analysis for the whole employee life cycle.
- HR as a Strategic Partner: Moving HR from an administrative function to a C-suite seat by proving ROI through turnover cost justification.
- Values-Based Hiring: Differentiating between "revolving door" roles and long-term stays by focusing on mission alignment over traditional education paths.
- The Fractional Advantage: Accessing decades of creative HR problem-solving for less than the cost of a full-time generalist.
- The Risk of Waiting: How delaying HR support leads to "toxic accidental cultures," lawsuits, and a damaged employer brand that prevents top talent from applying.
Liz provides a compelling case for founders to treat people strategy as seriously as financial strategy, offering advice for navigating these transitions within one Moss Minute.
Guest Information
Liz Rachal, Turning the Corner HR
LinkedIn: https://www.linkedin.com/in/elizabeth-rachal/
Website: https://turningthecornerhr.com
Contact Moss Consulting
Book time with Nicole to talk about your HR needs: https://mossconsulting.com/book-a-free-consultation
Learn more about Moss Consulting HR Services: www.mossconsulting.com
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@TheMossHRMinute
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